My Student details, including letter requests

Keeping your student record up-to-date and getting proof of student status using the Student Self-Service portal.

Your student record is a combination of the personal details you have provided to the University and information regarding your programme of study and modules.

Once you have completed your registration with the University you can download a range of letters confirming your attendance and student status from Student Self-Service. Please allow one working day in between collecting your ID card and attempting to access Self-Service.

The Student Self-Service portal

You will learn quite quickly that we will flag up the Student Self-Service portal to you a lot. Many of the tasks that you might have thought need a phone call or email to Student Records and Operations, you can now do quickly and easily yourself - just follow the link.

Student Self-Service portal ➜

You can view and update your preferred forename on your student record via the Student Self-Service system.

Your student record is a combination of the personal details you provided to the University when you registered at the start of your studies and information regarding your programme of study/modules. It needs to be accurate.

Student Self-Service portal →

You can view and update your contact details on your student record via the Student Self-Service system.

Your student record is a combination of the personal details you provided to the University when you registered at the start of your studies and information regarding your programme of study/modules. It needs to be accurate.

Student Self-Service portal →

You can view and update your bank details on your student record via the Student Self-Service system.

Your student record is a combination of the personal details you provided to the University when you registered at the start of your studies and information regarding your programme of study/modules. It needs to be accurate.

Student Self-Service portal →

Prior to submitting a name change query, please see 'How we use your data > Student names' in the Student Handbook.

If you wish to change your name whilst at the University, you must download the name change form (it's on the page linked below). Please complete this prior to contacting Student Records & Operations.

Student name change information → Student Enquiries Service

If you wish to update details such as your gender or ethnicity, you can do this via the Self-Service portal.

Student Self-Service portal →

You can generate a range of letters yourself, including a Certificate of Registration from the Student Self-Service portal. If you have attempted to generate your own letter and have come across an issue, please contact Student Records & Operations.

Student Self-Service portal →
  • Please see our information about Council Tax in the Student Handbook.
  • You can generate a range of letters yourself, including a Council Tax letter from the Student Self-Service portal.
  • For advice on Living Off Campus, please contact the Student Advice and Support Service.
  • If you have attempted to generate your own letter and have come across an issue, please contact Student Records & Operations.

You can generate a range of letters yourself, including a Bank Letter from the Student Self-Service portal. A Bank Letter is sufficient proof of your UK address and can therefore be used for multiple purposes.

If you have attempted to generate your own letter and have come across an issue, please contact Student Records & Operations.

Student Self-Service portal → Student Enquiries Service

Award letters are available by request from Student Records & Operations. 

Student Records and Operations →

If you require a non-standard letter which cannot be generated via the Student Self-Service Portal, please contact Student Records & Operations, providing as much relevant information as possible including your full name, Student Registration Number and the information you require us to provide.

Student Enquiries Service →