Voicemail, Speed dial and more

Features

Microsoft Teams Phone voicemail is enabled so if you are temporarily unavailable or out of the office. Your voicemail will help you get the most out of your calling experience.

Accessing your Voicemail

To access your voicemail, you will need to:

  1. Click on the “Calls” tab in the left-hand navigation bar in Teams
  2. Along the History bar you will see the Voicemail button in the upper-right corner.
  3. Select the voicemail you want to review
  4. You can now use the details panel on the right hand side to listen to the message

For more information on voicemail, please see the Microsoft article below

To set your call answering rules:

  1. Click on the 3 dots next to your profile picture at the top of Teams
  2. From the pop up menu, Choose "Calls"
  3. You can now configure your call settings

For a more in depth look at these settings, place see the Microsoft site via the link

Call History

Your call history is located in the center of the calls experience and shows a list of past calls (including missed calls).

  1. Click on the “Calls” tab in the left-hand navigation bar in Teams
  2. Your History is located in the centre
  3. You can call or chat with any contacts, add them to speed dial, as well as add them to your contacts.

For more information, please see the Microsoft article below

Contacts and Speed dial

To access your contacts, you will need to:

  1. Click on the “Calls” tab in the left-hand navigation bar in Teams
  2. You will find a list of all your contacts and a search bar 
  3. On the right hand side of the menu, there are a number of options including:
    • Add to Speed dial
    • Audio call
    • Video call
    • Email or chat

For more information, please see the Microsoft article below

Additional support

For further questions and support, please see the below

Microsoft Teams
Teams Phone homepage